The revised parental complaints procedure comes into effect from 1st January 2024.
The document can be accessed here: Parental-Complaints-Procedure
The revised parental complaints procedure is designed to provide an open and clearly defined process to facilitate parents/legal guardians in raising concerns about their own child/children in an agreed, fair and transparent manner, with a view to seeking an early resolution of the issue.
The purpose of the revised procedure is for parents and legal guardians to engage constructively with schools where a concern arises and to have it addressed at local level in an efficient manner, in the best interests of all parties.